At Colorgreens, we strive for your complete satisfaction with our products. If you are not entirely satisfied with your purchase, we offer a straightforward returns process.
- Eligibility: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- Timeframe: You have 30 days from the date of purchase to initiate a return.
- Refund: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- Shipping: Shipping costs for returns are non-refundable. You will be responsible for paying for your own shipping costs for returning your item.
Refunds
- Processing: If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your card issuer’s policies.
Exchanges
- Procedure: We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@colorgreens.com and send your item to: [Your Return Address].
Contact Us
If you have any questions about our Refunds and Returns Policy, please contact us at support@colorgreens.com. We are here to assist you and ensure your experience with Colorgreens is positive and hassle-free.
